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Personalisation requests will be forwarded to our manufacturing team for processing. As per our manufacturing timelines, this requires an additional 10–12 working days before dispatch.

we’ll be happy to exchange the product. Please return the unused item with packaging within 7 days of receiving your order.

Once your payment is completed and your order is placed, you’ll be taken to an Order Confirmation page displaying your order number and purchase details. We’ll also send a confirmation email to your registered email address with your order summary. You can track your order anytime by logging into your account or using the order tracking option if available.

Yes! Once your order has been shipped, we’ll send you a confirmation email with your tracking number and delivery details. You can use the tracking link to follow your order’s journey and check its latest delivery status. If you need any assistance, please contact our customer support team with your order number.

Applying a promotional code is easy!

1. Add your desired products to your shopping cart.

2. Proceed to the Checkout page.

3. Find the Coupon Code or Promotional Code field.

4. Enter your promo code exactly as provided.

5. Click Apply Coupon.

6. Your discount will be automatically applied to your order total if the code is valid.

Please check the coupon’s expiry date, minimum purchase requirements, and applicable products before placing your order.

If your promotional code isn’t working, please contact our customer support team for assistance.